Privacy Policy

Last updated: November 3, 2026

Wellmonti is operated by WELLMONTI LLC (“Wellmonti,” “we,” “us” or “our”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share and protect your information when you visit wellmonti.com or make a purchase from us.

1. Information we collect

When you visit our website, place an order or contact us, we may collect:

  • Contact and order details: your name, email address, phone number, billing and shipping address, products purchased and order history.
  • Payment information: payments are processed securely by Shopify and our payment providers. We do not see or store your full card number.
  • Device and usage information: your IP address, browser type, device type, pages viewed and how you interact with our website, collected through cookies and similar technologies.
  • Communications: information you share when you contact our support team or sign up for our emails.

2. How we use your information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations and tracking updates
  • Respond to your questions and support requests
  • Handle returns, exchanges and refunds
  • Prevent fraud and protect our store
  • Improve our website, products and shopping experience
  • Send marketing emails, only if you’ve agreed to receive them
  • Show relevant ads on other websites, such as Google (see section 3)
  • Meet our legal obligations

3. Cookies and advertising

We use cookies and similar technologies to keep the website working, remember your cart, understand how visitors use our site, and measure and improve our advertising. Some of these are set by partners such as Shopify and Google.

You can manage cookies through the cookie banner on our website or your browser settings. You can also control personalized Google ads at adssettings.google.com. Turning off some cookies may affect how the website works.

4. How we share your information

We share only the information needed with trusted service providers who help us run our store:

  • Shopify (our e-commerce platform and checkout)
  • Payment processors
  • Shipping carriers and fulfillment partners (including USPS and Royal Mail)
  • Analytics and advertising partners (such as Google)
  • Email and customer support tools
  • Authorities, when required by law

We do not sell your personal information.

5. Legal basis for processing (UK customers)

If you’re in the United Kingdom, we process your personal information under UK GDPR on the following grounds: to perform our contract with you (processing and delivering orders), our legitimate interests (running and improving our store and preventing fraud), your consent (marketing emails and non-essential cookies), and to comply with legal obligations.

6. International transfers

WELLMONTI LLC is based in the United States, and some of our service providers process data in other countries. When we transfer personal information from the UK, we rely on appropriate safeguards, such as the UK International Data Transfer Agreement or standard contractual clauses used by our providers.

7. How long we keep your information

We keep personal information only as long as needed for the purposes in this policy, for example to fulfill orders, handle returns, and meet tax and accounting requirements (usually up to 7 years for order records). We then delete or anonymize it.

8. How we protect your information

We use reasonable technical and organizational measures to protect your information, including secure, encrypted checkout through Shopify. No method of transmission or storage is completely secure, but we work to protect your data.

9. Your privacy rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Receive a copy of your information in a portable format
  • Withdraw your consent at any time
  • Opt out of marketing emails

US residents: depending on your state (for example California), you may have rights to know, delete and correct your information, and to opt out of targeted advertising. We will not discriminate against you for using these rights.

UK residents: if you’re unhappy with how we handle your information, you can complain to the Information Commissioner’s Office (ico.org.uk).

To make a request, email support@wellmonti.com. We’ll respond within 30 days. You can unsubscribe from marketing emails at any time using the link in our emails.

10. Third-party websites

Our website may link to other websites. We’re not responsible for their privacy practices, so please review their policies.

11. Children’s privacy

Our website is intended for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has given us personal information, please contact us and we’ll delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new date.

13. Contact us

WELLMONTI LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Email: support@wellmonti.com
Phone: (307) 396-6966
Website: https://wellmonti.com