Shipping Policy

Last updated: November 3, 2026

Thank you for shopping with Wellmonti. This policy explains how we process, ship and deliver your order. If you have any questions, contact us at support@wellmonti.com or (307) 396-6966.

1. Order processing

Orders are processed within 1 business day (Monday to Friday, excluding public holidays) after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day.

During busy periods such as holidays and sales, processing may take up to 2 extra business days. If your order will be delayed beyond this, we’ll let you know by email.

2. Where we ship

We currently ship to the United States and the United Kingdom. Orders ship from our fulfillment partners in the US and the UK, so there are no customs fees or import duties for customers in either country.

We do not ship to P.O. boxes or APO/FPO addresses.

3. Delivery times and shipping costs

Shipping is free on every order. Delivery times are counted from the day your order ships and are estimates that may occasionally be affected by carrier delays, weather or other events outside our control.

4. Order tracking

Every order ships with tracking. US orders are delivered by USPS, and UK orders by Royal Mail. When your order ships, we’ll email you a tracking number and link so you can follow your delivery. Tracking can take up to 48 hours to update after you receive it.

5. Delayed or lost packages

If your tracking hasn’t updated for 7 business days, or your order hasn’t arrived within 10 business days of shipping, email us at support@wellmonti.com with your order number. We’ll contact the carrier and, if the package is confirmed lost, send a replacement or issue a full refund.

6. Damaged or incorrect items

If your order arrives damaged, or you receive the wrong item, contact us within 30 days of delivery with your order number and photos of the item and packaging. We’ll send a replacement or issue a full refund at no cost to you. See our Return Policy for full details.

7. Incorrect shipping address

Please check your shipping address carefully at checkout. If you notice a mistake, email us as soon as possible. We can update the address if your order hasn’t shipped yet; once it has shipped, we can’t change it.

If a package is returned to us because of an incorrect or incomplete address, we’ll contact you to arrange reshipping. Additional shipping costs may apply.

8. Contact us

WELLMONTI LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States

Email: support@wellmonti.com
Phone: (307) 396-6966
Website: https://wellmonti.com